PRIVACY POLICY
Last Updated: April 10, 2026
MOOD (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use moodholding.co.uk (the “Site”) and our services.
By using our Service, you agree to this Privacy Policy.
1. Information We Collect
Personal Information
We may collect:
- Name
- Email address
- Billing details
- Account information
Usage Data
We may collect:
- IP address
- Browser type
- Device information
- Pages visited and actions taken
Content Data
We may store content you create using our platform, including AI-generated posts and connected social media data.
2. How We Use Your Information
We use your data to:
- Provide and operate our services
- Process payments
- Improve our platform
- Communicate with you
- Prevent fraud and abuse
3. Payments
Payments are processed by third-party providers (e.g. Stripe). We do not store full payment details.
4. Legal Basis (UK GDPR)
We process your data based on:
- Contractual necessity
- Legitimate interests
- Legal obligations
- Your consent (where applicable)
5. Data Sharing
We do not sell your personal data.
We may share data with:
- Payment processors
- Hosting providers
- Analytics services
- Third-party integrations (e.g. social media platforms)
6. Data Retention
We retain your data only as long as necessary to provide our services or comply with legal obligations.
7. Your Rights
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict processing
- Object to processing
- Data portability
To exercise your rights, contact us at hello@moodholding.co.uk.
8. Data Security
We implement appropriate security measures to protect your data. However, no system is completely secure.
9. Cookies
We use cookies to improve your experience and analyze usage.
You can control cookies through your browser settings.
10. Third-Party Services
Our Service may link to third-party websites or platforms. We are not responsible for their privacy practices.
11. International Transfers
Your data may be processed outside the UK. We ensure appropriate safeguards are in place.
12. Children’s Privacy
Our services are not intended for individuals under 18.
13. Changes to This Policy
We may update this Privacy Policy at any time. Continued use of the Service constitutes acceptance of changes.
14. Contact
If you have questions, contact:
hello@moodholding.co.uk
By using MOOD, you agree to this Privacy Policy.
